FAQS

What is a transaction coordinator?​

A Transaction Coordinator (TC) manages details involved in closing a real estate transaction. This includes processing the contract through your brokerage, interfacing with the lender, title company, your client and the cooperating agent, staying on top of contingencies, routing documents and following up as needed for regular status updates pertaining to the loan and title work. 

Will you have contact with my clients?

Generally & ideally, yes! We work directly with your client as your representative. We keep you informed of all communications and copy you on emails with important correspondence. 

Is my transaction secure?

Yes! We use Paperless Pipeline, a secure, cloud-based transaction management system in which we upload all documents related to your transaction.

Can you help with a transaction that is already in progress?

We can take over the management of your transaction at any point in the process and prorate the fee.

What states do you service? Currently,handle transactions in Virginia, Maryland, the District of Columbia and West Virginia.

What services do you offer? We offer listing services and full contract to close for buyer and seller sides along with a handful of ala carte services that you may choose to add on to make your life a little easier. For more info, see the "Services Offered" page.

How can I contact my TC?

You will receive all contact information for your Transaction Coordinator and can reach him or her via phone or email during normal business hours, 9am - 5pm EST, Monday through Friday. 

How will I know what is happening with my transaction?

Upon opening a file with us, you will have direct access to PaperlessPipeline to monitor the progress of your file, 24 hours a day! You will be copied on all emails from receipt of the file, introduction emails to all parties of the contract, through settlement confirmation. Additionally, you will have regular contact with your Transaction Coordinator.

 

Can I choose my TC?

We try to pair you with the same TC for all transactions,  but if there is a TC you prefer to work with, just let us know. 

43777 Central Station Dr., #390
Ashburn VA United States