What is a transaction coordinator?
A Transaction Coordinator (TC) manages details involved in closing a real estate transaction. Depending upon the package you choose, this could include monitoring the entire process through agents, clients, escrow companies and property management companies.
Will you have contact with my clients?
If you would like, we can work directly with your client as your representative. We keep you informed of all communications and copy you on emails with important correspondence.
Do you have a cancellation fee?
Is my transaction secure?
Yes! We use Paperless Pipeline, a secure, cloud-based transaction management system in which we upload all documents related to your transaction.
Can you help with a transaction that is already in progress?
We can take over the management of your transaction at any point in the process.
What states do you service? Currently, we are licensed to handle transactions in Virginia, Maryland and the District of Columbia.
How can I contact my TC?
You will receive all contact information for your Transaction Coordinator and can reach her via phone or email during normal business hours.
How will I know what is happening with my transaction?
Upon opening a file with us, you will receive an email that outlines the steps your TC will move through to complete the transaction, along with approximate completion dates. Additionally, you will have regular contact with your Transaction Coordinator.
Can I choose my TC?
We try to pair you with the same TC for all transactions, but if there is a TC you prefer to work with, just let us know.